Alternative Transport

In order to assist you in reaching your final destination, we will review comparable transport alternatives. These options include, but are not limited to, train, bus, airline, or car hire.

If you must use the comparable transport options then you may be advised to re-book flights yourself, and then submit your receipts to our customer service department for reimbursement. However, you must contact us prior to arranging alternative transport so we can try and accommodate you first.