Gregg
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What is included as part of our insurance cover?
Our car insurance covers you from the moment you collect your keys until you drop your car back after your rental.
How can I change my details on a confirmed booking
Any accessories hired for the duration of your car rental (such as satellite navigation, roof bars, cycle carriers, child seats etc.) should be present in the vehicle when you come to collect it. I...
What documentation do I need for Uk travel?
All drivers should have their rental paperwork (an electronic copy of the rental agreement is fine) and their license for inspection when collecting their rental vehicle. If more than one driver is...
Tips when arriving at the airport
We know that arriving at a new destination is exciting and that many people just want to pick up their rental car and get going. But a couple of minutes spent recording the status of your car when ...
Child and booster seats for children
The law requires all children travelling in the front or rear seat of any car, van or goods vehicle must use the correct child car seat until they are either 135 cm in height or 12 years old (which...
How do I return the car?
Your voucher will show the car hire company's address and tell you how to drop your car off at the end of the trip. If you'd like more details, we recommend asking the counter staff when you pick y...
What if I have queries after my rental is finished?
Please choose the Post-rental section below, enter your booking details, fill in the form and we’ll take a look.
Can I get a refund if I returned my car early?
Unfortunately we can’t refund you for any part of your hire that you don’t use. This is because we will have committed to the whole booking on your behalf, and the car hire company will have been e...
How do I remove Full Protection from my booking?
Do I have to pay a one-way fee - and if so, how much is it?
Yes. You will pay a one-way fee if you pick your car up in one place and drop it off in another. We show this fee under each car's price. You will pay this directly to the car hire company when you...